Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy explains how AUTOZEN MOTORS LLC (“AUTOZEN,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website, contact us, or use our services.
By using our website, you agree to the practices described in this Policy.
1. Information We Collect
A. Information You Provide
We may collect information you voluntarily submit, including:
- Name
- Email address
- Phone number
- Address or ZIP code
- Driver’s license info (for test drives)
- Trade-in details
- Financing application data
- Employment & income info
- Messages or reviews
This happens when you:
- Submit a contact form
- Apply for financing
- Schedule service
- Request vehicle info
- Chat with us
- Call or text us
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device info
- Pages visited
- Click behavior
- Referral sources
- Location (approximate)
We use cookies, analytics tools, pixels, and similar technologies.
C. Information from Third Parties
We may receive information from:
- Vehicle listing platforms
- Financing partners
- Credit bureaus (with consent)
- Trade-in valuation services
- Advertising platforms
- Lead providers
2. How We Use Your Information
We use your data to:
- Respond to inquiries
- Show vehicle availability
- Process financing applications
- Schedule appointments
- Send service reminders
- Improve our website
- Detect fraud
- Provide customer support
- Send marketing messages (with consent)
We may also use data to improve AI chat tools, website performance, and customer experience.
3. Text Messages & Phone Calls
If you provide your phone number, you may receive:
- Appointment reminders
- Inventory alerts
- Service updates
- Marketing texts
Message and data rates may apply.
You can opt out anytime by replying STOP.
Consent is not required to purchase a vehicle.
Calls may be recorded for training or quality purposes.
4. How We Share Information
We may share your information with trusted partners, including:
- Financing companies
- Banks and lenders
- Vehicle listing platforms
- CRM providers
- Marketing agencies
- Analytics providers
- Payment processors
- Service scheduling tools
We only share information needed to provide services.
We do not sell personal information in the traditional sense.
However, some advertising tools may be considered “sharing” under certain privacy laws.
5. AI & Automated Tools
We may use AI or automated systems to:
- Answer chat questions
- Route leads
- Recommend vehicles
- Pre-qualify financing
These systems may analyze messages to improve service.
Final decisions are always reviewed by dealership staff.
6. Cookies & Tracking Technologies
We use cookies to:
- Keep the website working
- Remember preferences
- Measure traffic
- Show relevant ads
You can disable cookies in your browser, but some features may not work properly.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Opt out of marketing
- Request data portability
To exercise rights, contact us using the info below.
We will verify your identity before processing requests.
8. Data Security
We use reasonable safeguards to protect your information, including:
- Secure servers
- Encryption where appropriate
- Access controls
- Staff training
No system is 100% secure, but we work hard to protect your data.
9. Data Retention
We keep information only as long as needed for:
- Legal requirements
- Financing compliance
- Customer service
- Business operations
Some data may be retained longer if required by law.
10. Children’s Privacy
Our website is not directed at children under 13.
We do not knowingly collect personal information from children.
If we learn we have collected such data, we will delete it.
11. Third-Party Links
Our website may link to third-party sites.
We are not responsible for their privacy practices.
Please review their policies before sharing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
When changes are made, we update the Effective Date.
Continued use of the website means you accept the updated policy.
13. Contact Us
If you have questions or privacy requests, contact:
AUTOZEN MOTORS LLC
1915 N EAST AVE
(850) 960-0428
autozenmotors@gmail.com